Required Field - Due Date

RT Users
1

I just wondered if anyone might have any suggestions on how I could
make the Due date a required field when updating a ticket via
comment/reply?

I was thinking of trying to integrate the ModifyDates.html with Update.html.

Anyone have any idea before I dive into that? Maybe some scrip magic
or something?

Andy Harrison

2

What do you mean? That field is not even available when
replying/commenting.

-ToddOn Fri, Nov 12, 2004 at 02:42:13PM -0500, Andy Harrison wrote:

I just wondered if anyone might have any suggestions on how I could
make the Due date a required field when updating a ticket via
comment/reply?

I was thinking of trying to integrate the ModifyDates.html with Update.html.

Anyone have any idea before I dive into that? Maybe some scrip magic
or something?

–
Andy Harrison

The rt-users Archives

Be sure to check out the RT wiki at http://wiki.bestpractical.com

3
  1. Customize form in /opt/rt3/share/html/Ticket/Update.html
  2. Customize INIT section of /opt/rt3/share/html/Ticket/Display.html
  3. profit!

http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT

-ToddOn Fri, Nov 12, 2004 at 03:50:52PM -0500, Andy Harrison wrote:

On Fri, 12 Nov 2004 14:27:48 -0500, Todd Chapman rt@chaka.net wrote:

What do you mean? That field is not even available when
replying/commenting.

Correct. I would like to make it part of that form and a required
field. Unless there’s a better way, of course.

–
Andy Harrison