(running RT 2.0.11 on Solaris 2.6)
How do I configure the access to a queue to allow a Requestor to view
their ticket in that queue? The Requestor does not have a RT account.
I have SeeQueue, CreateTicket, ShowTicket, ShowTemplate, ShowScrips
turned on for pseudogroup Everyone in this queue.
And could someone please fill in the spots in the documentation that describes
what a Watcher, AdminCC, CC, etc are and what you would use them for? Thanks.
-Grant Miller grant@pico.apple.com x42917
Unix Systems Admin, Engineering Compute Services
unix-support@pico.apple.com, http://www-ecs.apple.com
ECS Hotline: x44747