Request Tracker (Spamassassin)

Hi Jurgen;

I am not sure if I am the right person, are you sure it was posted by me …
In my environment spam is dealt with on the mail server before it hits
RT, when these spam messages hit RT they usually identified by
SPAM in the subject line, to delete them all I used to do is a
scrip with:
Condition : On Create
Action : User Defined
Template: Blank
Stage: TransactionCreate

Custom action preparation code:
if ($self->TicketObj->Subject()=~ /*****SPAM*****/i){
return 1;

I am posting your request to the list in case someone else can help you.


Wendler, J�rgen wrote: