Repost: Preferences 'permission denied' error


I received no replies the first go 'round, thought I would ask again!

Using RT version 3.0.8 - any ideas why a privileged user with rights to
‘ModifySelf’ cannot change their organization (in Preferences) but
change all the other data pertaining to their 'Identity, Phone Numbers,
Password, or Location (in Preferences)?

The error is “permission denied.” The user can modify all of their other
information in the ‘Preferences’ section.

From RT Doc:
ModifySelf: modify his own email address, real name, nickname, extra
contact information, password, organization, address, phone numbers,
and signature.

Thank you!

Michelle L. Murillo
Data Manager
LTER Network Office
UNM Biology Department Email:
MSC03 2020 WWW:
1 University of New Mexico Phone: (505) 277-2578
Albuquerque, NM 87131-0001 FAX: (505) 277-2541
“It isn’t enough to talk about peace. One must believe in it. And it
isn’t enough to believe in it. One must work at it.”
Eleanor Roosevelt

in lib/RT/
change line
Organization =>
{read => 1, write => 1, public => 1, admin => 1, type
=> ‘varchar(200)’, default => ‘’},

Organization =>
{read => 1, write => 1, public => 1, type =>
‘varchar(200)’, default => ‘’},

				Best regards. Ruslan.

Michelle L. Murillo wrote: