Version: RT 3.0.11
OS: Linux (Debian Sarge)
I’ve already send this but don’t get an answer. I don’t have
an idea why OnCreate don’t work as expected.
I create a ticket with the WebGUI and enter a CC address. Now
I think the Action:
On Create Notify Other Recipients with template Correspondence
should send the content of the ticket to the address which is entered
- Has anybody else the problem?
- is it a bug?
- is it caused by our dual cpu machine?
- is there a fix/workaround
hope there is anybody in the community who can help.
[rt-users] Bug in onCreate? (3.66 KB)