FYI: a reboot didn’t help either…From: Ryan Wheaton [mailto:rwheaton@moguls.com]
Sent: Wednesday, April 30, 2003 10:33 AM
To: ‘Steen Andersen’; ‘rt-users@lists.fsck.com’
Subject: RE: [rt-users] reply-to address problem
Hi.
thanks for your reply. But unfortunately, i had tried this as well (sorry i
wasn’t more clear). And, I just re-tried it again with the same result. I
think i’ve tried stopping and restarting every which way imaginable short of
a reboot (but hell, might as well try that too).
any other ideas? does this get stored somewhere else?
-r
From: Steen Andersen [mailto:san@openstone.dk]
Sent: Wednesday, April 30, 2003 10:33 AM
To: Ryan Wheaton
Subject: Re: [rt-users] reply-to address problem
Hi Ryan
Don’t just restart. Shut httpd down and start up again. (Assuming you’re
running Apache: apachectl stop / apachectl start). It has to with the
Mason-stuff, that does’nt reread config-files if you don’t do a total
shutdown.
Greetings
Steen Andersen
ok. so i got the mail gateway set up and working wonderfully. but now,
whenever I try to reply to a ticket via email, the reply-to address is
wrong.
i initially had this set in RT_SiteConfig.pm like this:
Set($CorrespondAddress , ‘rt@is-moguls.com’);
Set($CommentAddress , ‘rt-comment@is-moguls.com’);
and I changed it to this:
Set($CorrespondAddress , ‘rt@mammoth.moguls.com’);
Set($CommentAddress , ‘rt-comment@mammoth.moguls.com’);
restarted httpd, made a new ticket, but whenever I try to reply, the reply
to address is the @is-moguls.com address instead of @mammoth.moguls.com.
Sendmail is masquerading as mammoth.moguls.com
I’ve even gone in and manually put rt@mammoth.moguls.com and
rt-comment@mammoth.moguls.com into the queue configuration, and it still
comes across as @is-moguls.com.
any ideas on this? could it be residually set somewhere else? to i have
to
stop and start something else or recompile? i’m at a loss.
thanks,
-rtw
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Steen.Andersen@OpenStone.Dk
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