Hi,
If a person emails in to a Queue they don’t have permissions to create a ticket in, then our system emails them back and the From (or Reply?) address is "support@ptgrey.com"@ptgrey.com which, as you might guess, is horribly wrong. Where can I fix this? Our RT_SiteConfig is pretty basic and likewise with the Postfix config which are my two suspects, am I looking for something in specific?
We are running RT in Apache2 w/ mod_perl.
TIA!
Dominic Lepiane
Network Administrator
Point Grey Research
604 730 9937 x283