Replies not appearing

Hi There,

I’m currently testing a new install of RT2, I believe its mostly setup
correctly … To the extent I have incoming mail creating tickets and
mail going out when jobs are resolved or comments / replies are added

If however the “customer” replies to a reply, the mail is not getting
through and not appearing in the ticket.

I’m using qmail, sendmailpipe etc … and I’m getting the following
error in the qmail logs:

Jun 28 15:58:31 cropton qmail: 993740311.314864 delivery 96: deferral:
Permission_DeniedCan’t_locate_Mail/Mailer/sendmailpipe.pm_in_@INC_(@INC_contains:/usr/local/rt2/etc/usr/local/rt2/lib_/usr/lib/perl5/i386-linux_/usr/lib/perl5_/usr/lib/perl5/site_perl/i386-linux_/usr/lib/perl5/site_perl_.)at(eval_36)_line_3./Aack,child_crashed.(#4.3.0)/

and the same in the rt logs.

My config is as such :

$MailCommand = ‘sendmailpipe’;
$SendmailArguments="-t"; (afaik, qmail’s sendmail doesnt have a -oi
option)
$SendmailPath = “/var/qmail/bin/sendmail”;

Any help here would be greatly appreciated.

Regards,

Simon.