Repeated log-in on web interface needed

RT Users
1

Hi

I’m new to RT (running 3.6.3 on Apache2 on a Gentoo machine) and have the
following problem:

Login via web interface is successful in the first step. But for each
other page within RT that I’d like to see, I’m requested to enter my
user/password again. If I enter the credentials, the page is delivered.
But when clicking a link to another page, the next authentification is
needed.

I already asked Google and searched the mailinglist-archives, but didn’t
find a solution for this problem. Any hints are really appreciated!

Cheers,
Mario

2

Hi Mario ,
It seems that you didnt checked the full archives of mailing list because i have posted the solution some times back. anyway here is the solution which worked with rt-3.6.1 .

In databse
ALTER TABLE sessions MODIFY a_session longblob;

Let me know whether it worked or not.Mario Rimann mario@rimann.org wrote: Hi

I’m new to RT (running 3.6.3 on Apache2 on a Gentoo machine) and have the
following problem:

Login via web interface is successful in the first step. But for each
other page within RT that I’d like to see, I’m requested to enter my
user/password again. If I enter the credentials, the page is delivered.
But when clicking a link to another page, the next authentification is
needed.

I already asked Google and searched the mailinglist-archives, but didn’t
find a solution for this problem. Any hints are really appreciated!

Cheers,
Mario

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3

bijayant kumar schrieb:

Hi Mario , It seems that you didnt checked the full archives of
mailing list because i have posted the solution some times back.
anyway here is the solution which worked with rt-3.6.1 .

In databse ALTER TABLE sessions MODIFY a_session longblob;

Let me know whether it worked or not.

I’ve already got another solution that worked out - so I won’t check
your approach. See the mail from Steven in that thread: It’s just about
uncommenting a line in the default config file of RT.

Cheers,
Mario