Hello,
I need a Skript for rt-crontool (Search,Condition and Action) which sets
tickets, which are stalled and untouched for a certain amount of time, back
to open.
Can anybody help me?
Thanks in advance.
Greetings Markus Frahm
Hello,
I need a Skript for rt-crontool (Search,Condition and Action) which sets
tickets, which are stalled and untouched for a certain amount of time, back
to open.
Can anybody help me?
Thanks in advance.
Greetings Markus Frahm