Is there a way to remove RTIR without having to re-install RT? I keep
getting extra stuff in the headers of tickets that just gets in the way.
Here is an example:
Thu Dec 29 12:37:11 2005 email@example.com - Ticket created
[Reply] [Comment]Subject: Test Ticket…
Date: Thu, 29 Dec 2005 12:37:07 -0600
To: firstname.lastname@example.org (intra.netlogic.net)
From: Dave Kettmann <email@example.com (gmail.
Any help is appreciated!