This is probably a FAQ, but I’m afraid I didn’t find it written up as one.
In the interest of keeping the database size down, I would like to be
able to remove attachments folks have sent in from tickets without
disturbing the tickets themselves in any other way. I seem to remember
having done this once by looking up something and updating the content
of the field that contained the attachment to be NULL, but I didn’t
write it up at the time and can’t remember for the life of me.
Is there a better way to do this? If not, I’d appreciate a run-through
on how to do it again.
Atro Tossavainen (Mr.) / The Institute of Biotechnology at
Systems Analyst, Techno-Amish & / the University of Helsinki, Finland,
+358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my own.
< URL : http : / / www . helsinki . fi / %7E atossava / > NO FILE ATTACHMENTS