HI,
In scrip 12 “If an approval is rejected, reject the original and delete
pending approvals”, there is supposed to be a notification.
i.e.
Now magically turn myself into a Requestor Notify object…
require RT::Action::Notify; bless($self, ‘RT::Action::Notify’);
$self->{Argument} = ‘Requestor’; $self->Prepare;
I cannot seem to get this to send anything out which is just weird.
In the logs I have:
[Wed Feb 23 19:58:00 2005] [info]:
rt-3.4.1-117-1266-12.15.9884228839214@yorku.ca #117/1266 - Scrip 12 If
an approval is rejected, reject the original and delete pending approvals
(/opt/rt3/lib/RT/Action/SendEmail.pm:235)
[Wed Feb 23 19:58:00 2005] [info]:
rt-3.4.1-117-1266-12.15.9884228839214@yorku.ca No recipients found. Not
sending.
(/opt/rt3/lib/RT/Action/SendEmail.pm:247)
My Approval create template is:
===Create-Ticket: firewall
Depended-On-By: {$Tickets{‘TOP’}->Id}
Queue: Approvals
Type: Approval
Content: Someone has requested a firewall ACL. You should review it, so
they can finish their work
ENDOFCONTENT
Everything else seems to be working fine, just not the notifications.
RT 3.4.1
Thanks,
Ramon Kagan
York University, Computing and Network Services
Information Security - Senior Information Security Analyst
(416)736-2100 #20263
rkagan@yorku.ca
I have not failed. I have just I don’t know the secret to success,
found 10,000 ways that don’t work. but the secret to failure is
trying to please everybody.
- Thomas Edison - Bill Cosby