Reinstall Request Tracker

I get errors in my RT-Mailgate and I don’t see a way to fix it. I copied the contents of RT_SiteConfig.pm and 000-default.conf from apache to a text file.

Would it make sense to apt-get purge request-tracker then reinstall so I have a clean installation?

The server is not in production yet.
Thanks for any input.

Regards
Brian

In addition to reinstalling the code, you’ll need to wipe and reinitialize
the database. See step 6a in
https://docs.bestpractical.com/rt/4.4.1/README.html.

John Bako
Manager, Scientific Computing
Department of Biology & Center for Genomics and Systems Biology
New York University
212-998-8207 (office)On Wed, Jul 6, 2016 at 9:01 AM, Dunbar, Brian Brian.Dunbar@von.ca wrote:

I get errors in my RT-Mailgate and I don’t see a way to fix it. I copied
the contents of RT_SiteConfig.pm and 000-default.conf from apache to a text
file.

Would it make sense to apt-get purge request-tracker then reinstall so I
have a clean installation?

The server is not in production yet.

Thanks for any input.

Regards

Brian


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