Reaching out the brain trust once again!
We’ve recently started collaborating outside our organization (RT 4.4.3) and want to reduce data leakage as much as possible. We’ve been monitoring outbound communications sent through RT as comments / CC’s and noticed ‘X-RT-Originator’ in the header includes our RT user email.
Found this old old topic - RT-Originator
Can we comment out this section without causing any issues? The goal is to make sure that tech-savvy recipients do not look through the headers and identify who sent the email from the generic mail account.
$self->SetHeader( ‘X-RT-Originator’, $email );