RT 3.8.2, RTIR 2.4.1, Apache 2.2.9, mod-perl2 2.0.4, Mason 1.39
Urls like …/rt/Ticket/Display.html?Action=Take&id=16522 execute the
Take, but don’t show the Ticket.
The problem seems to be that RT redirects to itself to show the ticket
with an URL that is safe for a reload. Display.html is calling
RT::Interface::Web::Redirect, which is calling Mason’s
(Mason/CGIHandler.pm) redirect(), which is calling header_out,
But still, the access-log and the packet trace shows the correct
Location: header and HTTP status code 200 instead of the required 302.
This all looks pretty much like
http://www.masonhq.com/?ApacheModPerl2Redirect but all that refers to
older versions of the components.
Would upgrading to 3.8.4 help?
(Can I even do that with the installed RTIR?)