Redhat 7 Install Problems

1

Hello,

We are attempting to get a new RT Install working on a Redhat 7 instance and have been having a lot of trouble with module locations and installation with Apache.

Now we’re getting version match errors thrown from apache:

List::Util object version 1.27 does not match bootstrap parameter 1.50 at /usr/lib64/perl5/DynaLoader.pm line 213.
Compilation failed in require at /usr/lib64/perl5/vendor_perl/Scalar/Util.pm line 11.
Compilation failed in require at /opt/rt4/sbin/../lib/RT.pm line 59.
BEGIN failed--compilation aborted at /opt/rt4/sbin/../lib/RT.pm line 59.
Compilation failed in require at /opt/rt4/sbin/rt-server.fcgi line 86.

Before this error, we were getting module not found errors and I think some bad libraries may have gotten installed, but no one can figure out how to fix or point Apache to the correct location for the installed modules. This is a system that we do not have root access to, only very limited sudo permissions. The basic check/fix deps seems to show everything is installed correctly. But Apache doesn’t agree.

Does anyone have any suggestions on what to do?

Thank you!

2

See Unable to get apache and RT running - #2 by darren_chamberlain it looks like a previous poster said this is caused by duplicate libraries, in your case maybe List::Util

This means that the DynaLoader is loading the wrong shared library. Do
you have multiple versions of List::Util

3

I believe there are probably multiple versions… Some resources from shared perl locations and then local installed versions. But I cant make heads or tails of what is specifically causing the issue or why Apache is picking up that version but the dependency tests all succeed.