Recording custom data from the QuickCreate Portal

I have created a custom pull down selection in the QuickCreate portal after copying the original file over to \local

I can select from one any number of “Show Names” in the list.

Can anyone tell me how I can now save that data as custom field data to search on later. I am thinking the magic has to be done index.html?

The problem encountered is that we must have a custom field in the Quick Create Portlet. Only one is needed but it is important.

Ehm, I think your doing scary stuff now… put it back lol, your breaking
things ^_~

What I meant in my earlier mail in users was quite simple, use callbacks:

And then look what Ruslan set in his extension, which essentially is just a
callback but in a more complicated way so that you can have it as an
extension:

RT::Extension::CustomFieldsOnUpdate - edit ticket's custom fields on reply/comment - metacpan.org

Basically, get his callback which adds the CF’s to the ticket update page
and add it to your callback which will get loaded for the quick create box.

The only thing I don’t know is the name of the callback, but I think you
could look in the code of the file you just created and search for callback
and you’ll get some names (I hope).
Otherwise check the wiki page I just linked, it has some info on finding
what callback you need to use.

Hope this helps.

Bart2013/3/22 Raymond Corbett Raymond.Corbett@arcproductions.com


I have created a custom pull down selection in the QuickCreate portal
after copying the original file over to \local****


I can select from one any number of “Show Names” in the list. ****


Can anyone tell me how I can now save that data as custom field data to
search on later. I am thinking the magic has to be done index.html?****


The problem encountered is that we must have a custom field in the Quick
Create Portlet. Only one is needed but it is important. ****