Is possible that queue admin receive always a notification when a new
ticket is created ?
Hadad mailto:hadad@brturbo.com
Yes of course !
You use Scrips :
Configuration → Global → Scrips :
Condition : OnCreate - Action : NotifiyAllWatchers ( Or NotifyAdminCcs ) - Template :
Transaction ( you can also define a template for this action…).
MikeOn Tue, 17 Sep 2002 03:11:47 -0300 Hadad hadad@brturbo.com wrote:
Is possible that queue admin receive always a notification when a new
ticket is created ?Hadad mailto:hadad@brturbo.com
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