Receiving email notification

Is possible that queue admin receive always a notification when a new
ticket is created ?
Hadad mailto:hadad@brturbo.com

Yes of course !

You use Scrips :

Configuration -> Global -> Scrips :

Condition : OnCreate - Action : NotifiyAllWatchers ( Or NotifyAdminCcs ) - Template :
Transaction ( you can also define a template for this action…).

MikeOn Tue, 17 Sep 2002 03:11:47 -0300 Hadad hadad@brturbo.com wrote:

Is possible that queue admin receive always a notification when a new
ticket is created ?

Hadad mailto:hadad@brturbo.com


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