Hello
/lib/RT/Ticket_Overlay.pm contains the following error check:
“You can only reassign tickets that you own or that are unowned”
Is it safe to comment that out? Our users already may steal and reassign
tickets so doing it in one step would be a benefit to us.
bye,
-christian-
Christian Hammers WESTEND GmbH | Internet-Business-Provider
Technik CISCO Systems Partner - Authorized Reseller
Lï¿œtticher Straï¿œe 10 Tel 0241/701333-11
ch@westend.com D-52064 Aachen Fax 0241/911879