RE : Max Size attachment

RT Users
1

my pb is that i don’t find any my.cnf … i don’t understand !!

cat /etc/my.cnf : this file does not exist
find / -name my.cnf -print : the same thing

i have a redhat 7.3 with a mtsql 4.0.12 and RT 3.0.10

any idea ?

thanks

-----Message d’origine-----De : Ruslan U. Zakirov [mailto:Ruslan.Zakirov@acronis.com]
Envoyé : mardi 21 septembre 2004 09:14
À : Michael Bochynski
Cc : RT
Objet : Re: [rt-users] Max Size attachment

Michael Bochynski wrote:

I’ve read about this problem but i didn’t solve it:

An attachment of 700k is seen but an attachment of 2Mo semmed to be
dropped … RT_SiteConfig is correctly configured but i haven’t got a
my.cnf file ??

Where should i checked so to create ticket with large size attachement
?

Thanks a lot !!

Don’t forget about your database. Check your MySQL. As far as I
remember by default it accepts only up 1MB.
Yes, Michael is right.

$ cat /etc/my.cnf | grep max_allowed
max_allowed_packet = 16M

Michael

The rt-users Archives

Be sure to check out the RT wiki at http://wiki.bestpractical.com

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com

2

Sivan DERAY wrote:

my pb is that i don’t find any my.cnf … i don’t understand !!

cat /etc/my.cnf : this file does not exist
find / -name my.cnf -print : the same thing

i have a redhat 7.3 with a mtsql 4.0.12 and RT 3.0.10

any idea ?
Create fresh one in etc with next content:

[mysqld]
max_allowed_packet = 16M