Quicksearch bug?

I have found that if I have a space in my queue name, that the Quicksearch
will always display “0” items in the queue, but if you actually go to the
queue, the items are properly listed. I found the quoted message below in
the archives and thought it may be related though I am on 3.5.3. Any chance
there is a quick fix for this or will I have to change my queue names?



Jesse Vincent jesse
-3.4.3&In-Reply-To=1123889043.42fd2f931ade4%40alcor.concordia.ca> at
Sat Aug 13 14:08:34 EDT 2005

After installaing 3.4.3 I noticed the number of new or open tickets

in the Quicksearch list allways shows up as 0 for any queue containing

a “:” in

its name. Selecting the queue will list the tickets however. rt-3.4.2’s

quicksearch doesn’t suffer the same problem. The principal diff

between the two

is as follows;

— rt-3.4.3/html/Elements/Quicksearch 2005-06-23 17:37:31.000000000


+++ rt-3.4.2/html/Elements/Quicksearch 2005-02-01 09:20:40.000000000


@@ -57,11 +57,9 @@

while (my $queue = $Queues->Next) {

next unless ($queue->CurrentUserHasRight(‘ShowTicket’));

  • my $name = $m->interp->apply_escapes($queue->Name, “u”);

This is a bug in 3.4.3. We’re working to fix it.