When a user created a ticket using the quick ticket create, his name or
nobody is in the drop down list (even if he does not have rights to own in
that queue). So when he created a ticket in a queue that he does not rights
to own in, he got an error on creation. I set up a scrip to set a default
owner on regular ticket creation.
How can I set up the quick ticket creation so that using the owner is set to
a default owner or nobody, but not the current user?
Thanks
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