Queue Watcher doesn't receive email

RT Users
1

Hi
this is probably trivial but I cannot make it work.
We’re using RT 3.0.8 and I’ve set up a user as a queue watcher (CC and AdminCC).
I excpected that when a new ticket is enterend then that queue watcher would get an email.
Please help.

Thanks,
Laci

2

this is probably trivial but I cannot make it work.
We’re using RT 3.0.8 and I’ve set up a user as a queue watcher (CC and AdminCC).
I excpected that when a new ticket is enterend then that queue watcher would get an email.
Please help.

read the docs.

set up your scrips.

seph