"Queue # not found" when trying to access a Scrip

RT Users
1

Hi,

When trying to view a Scrip on any queue in my RT instance, I get
the error “Queue # not found”, where “#” corresponds to the number in
the # column of the Scrips page.

I’ve looked through the wiki and Googled it but I haven’t been able to
determine the problem.

Can someone help with this?

Regards,

~ Tom

2

When trying to view a Scrip on any queue in my RT instance, I get
the error “Queue # not found”, where “#” corresponds to the number in
the # column of the Scrips page.

I’ve looked through the wiki and Googled it but I haven’t been able to
determine the problem.

Can someone help with this?

I assume you’re running 4.0.(012) ?
Those are global scrips and the links are currently broken in those
versions. There is a fix on 4.0-trunk destined for 4.0.3.

You can do Configuration → Global → Scrips to see those scrips.

-kevin

3

When trying to view a Scrip on any queue in my RT instance, I get
the error “Queue # not found”, where “#” corresponds to the number in
the # column of the Scrips page.

I’ve looked through the wiki and Googled it but I haven’t been able to
determine the problem.

Can someone help with this?

I assume you’re running 4.0.(012) ?
Those are global scrips and the links are currently broken in those
versions. There is a fix on 4.0-trunk destined for 4.0.3.

You can do Configuration → Global → Scrips to see those scrips.

Yes, accessing them from there works.