Queue not found scrip error

Hello,

I’m having an unusual problem with our RT server. When I go to select
the scrips belonging to one of our queues I get an error stating
“Queue foo not found” where ‘foo’ is a queue number from 1 to 13.
Someone it seems that the scips in this queue must have been deleted.
Would it be possible to restore the scrips, somehow? Sadly I don’t
have a recent backup of the RT database. The global scrips seem to be
intact.

Thanks
Tim

GPG me!!

gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B

Hi,

Probably Scrips have wrong id of queue in the table. Check with SQL.On Sun, Jul 1, 2012 at 7:23 PM, Tim Dunphy bluethundr@gmail.com wrote:

Hello,

I’m having an unusual problem with our RT server. When I go to select
the scrips belonging to one of our queues I get an error stating
“Queue foo not found” where ‘foo’ is a queue number from 1 to 13.
Someone it seems that the scips in this queue must have been deleted.
Would it be possible to restore the scrips, somehow? Sadly I don’t
have a recent backup of the RT database. The global scrips seem to be
intact.

Thanks
Tim


GPG me!!

gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B

Best regards, Ruslan.

Hi there

Probably Scrips have wrong id of queue in the table. Check with SQL.

Thanks I’ll check that!

Best!
TimOn Mon, Jul 2, 2012 at 1:46 PM, Ruslan Zakirov ruz@bestpractical.com wrote:

Hi,

Probably Scrips have wrong id of queue in the table. Check with SQL.

On Sun, Jul 1, 2012 at 7:23 PM, Tim Dunphy bluethundr@gmail.com wrote:

Hello,

I’m having an unusual problem with our RT server. When I go to select
the scrips belonging to one of our queues I get an error stating
“Queue foo not found” where ‘foo’ is a queue number from 1 to 13.
Someone it seems that the scips in this queue must have been deleted.
Would it be possible to restore the scrips, somehow? Sadly I don’t
have a recent backup of the RT database. The global scrips seem to be
intact.

Thanks
Tim


GPG me!!

gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B


Best regards, Ruslan.

GPG me!!

gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B