Queue members and access levels


#1

Howdy folks,

I’ve got a question about the queue access controls.

We would like to set up the notion of a “responsible” person for a queue.
The responsible person(s) would have manipulate permissions and receive copies
of the transactions via email. The other users would have permission to
manipulate the queue, but would not receive the transaction email.
“Display” isn’t enough access, but “Manipulate” is too much.

Has anyone worked around this, or can anyone see a solution?
I was going to hack in another access level for now.
Or should I just shut up and wait for RT2? :slight_smile:

Many thanks,

Tim

Tim “Griffy” Strobell, griffy@math.umd.edu, (301) 405-8175
Assistant Sysadmin, Server Janitor, and Customer Service Associate
Department of Mathematics, University of Maryland at College Park


#2

As you guessed, 2.0 will have better controls for this sort of thing.
If you don’t want those user to get any mail, just set their email addresses to null. but that’s clearly not ideal

jesseOn Fri, Jun 16, 2000 at 10:46:25PM -0400, Tim Strobell aka Griffy wrote:

Howdy folks,

I’ve got a question about the queue access controls.

We would like to set up the notion of a “responsible” person for a queue.
The responsible person(s) would have manipulate permissions and receive copies
of the transactions via email. The other users would have permission to
manipulate the queue, but would not receive the transaction email.
“Display” isn’t enough access, but “Manipulate” is too much.

Has anyone worked around this, or can anyone see a solution?
I was going to hack in another access level for now.
Or should I just shut up and wait for RT2? :slight_smile:

Many thanks,

Tim


Tim “Griffy” Strobell, griffy@math.umd.edu, (301) 405-8175
Assistant Sysadmin, Server Janitor, and Customer Service Associate
Department of Mathematics, University of Maryland at College Park


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