I’m not sure why this happened, but our RT machine experienced some
weirdness last week, and I reloaded a bunch of stuff. But now, every time
we try and create a ticket, modify, etc via the web interface, we get “Queue
could not be loaded.” I checked the apache error log, and I get:
[Thu Oct 16 10:17:04 2003] [error]: WebRT: Queue could not be loaded. ()
Undefined symbol “libiconv_open”
Also, the mail interface bounces as well. This is killing us!