I was wondering if anyone could push me in the right direction, or help me understand why the message “Queue could not be loaded” pops up when I try to:
- create an incident in RTIR tab
- do scripted action by email or ip address in RTIR/Tools
I saw on a thread that I should to reinstall “Text::Iconv”, but I’m not sure exactly how to or what that is.
If anyone could be of assistance, that would be amazing! Thank you!
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