Questions on CC, and mass update + Develope Version Changelog?

RT Users
1

Dear Users
2 Questions Problems
a.) I have a script > Globus for all queues.

Bei Korrespondenz Benachrichtige die Klienten und CCs mit der Vorlage
Korrespondenz

Should be on english something like
at correspon, answer clients and ccs, with template coresponse.

But when i answer to a user, only he gets the email, not the user i type in
as CC in the CC field.
any ideas?

b.) Is there a way to Forward a Ticket (the content) complete via E-Mail to
a user?
thanks

c.) Is there yet a changelog for the develope version 3.7.x i cant find it
in package

friendly regards
richard

2

Dear Users
2 Questions Problems
a.) I have a script > Globus for all queues.

Bei Korrespondenz Benachrichtige die Klienten und CCs mit der Vorlage
Korrespondenz

Should be on english something like
at correspon, answer clients and ccs, with template coresponse.

But when i answer to a user, only he gets the email, not the user i type in
as CC in the CC field.
any ideas?
on the reply page Cc and Bcc fields work only once and you should have
‘Notify other recipients’ scrip enabled.
ScripAction - Request Tracker Wiki

b.) Is there a way to Forward a Ticket (the content) complete via E-Mail to
a user?
thanks
In 3.7 latest.

c.) Is there yet a changelog for the develope version 3.7.x i cant find it
in package
no, not yet

friendly regards
richard

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