I’m using RT 3.2.0. I’d like to tweak the format, particularly
the default format, of search results.
-
RT_SiteConfig.pm contains a variable, $DefaultSearchResultFormat.
This is apparantly a comma-separated list of columns to display.
Is there any way to specify Order and OrderBy as well?It looks like one can specify qualifiers ( like /TITLE:stuff )
but I don’t see anything in html/Elements/TicketList
that indicates that Order and OrderBy can be specified
in the $DefaultSearchResultFormat itself. Or am I
missing this completely? -
I’d like a way to indicate urgency on the result of
a search, (or any list of tickets that contains an appropriate
column.) Using priority would be fine, but I want a
clean visual cue. E.g. if priority == 100, then
put out Urgent
instead of the priority number itself. Or something
configurableI’m guessing I might be able to fiddle with this:
Priority => { attribute => 'Priority', value => sub { return $_[0]->Priority } },
which is part of the hashref $COLUMN_MAP in
html/Elements/TicketList, but that wouldn’t
be really configurable. Maybe a callback?bobg bobg