Our mail system is set to forward all incoming email for RT to
customercare@servervault.com. The RT server is actually
rt.ops.servervault.com. I’ve set $RTAddressRegexp to
customercare@rt.ops.servervault.com and haven’t seen any problems as
far as I can tell.
I’m wondering if there are any implications in changing this to
customercare@servervault.com or if it would be the same thing?
Mathew Snyder
Malcolm Herbert wrote:> On Wed, Aug 09, 2006 at 11:04:43PM -0400, Mathew Snyder wrote:
|Our mail system is set to forward all incoming email for RT to
|customercare@servervault.com. The RT server is actually
|rt.ops.servervault.com. I’ve set $RTAddressRegexp to
|customercare@rt.ops.servervault.com and haven’t seen any problems as
|far as I can tell.
|
|I’m wondering if there are any implications in changing this to
|customercare@servervault.com or if it would be the same thing?customercare@.*servervault.com won’t work for you? that should
match both …
I haven’t tried it. As I said, rt.ops.servervault.com hasn’t posed any
problems as that is the hostname of the server. I was just curious as
I’d like to make sure I’ve got it configured the most accurate way.
Mathew Snyder