Good afternoon,
I would like to know if there is a way to activate some custom field for
some statuses.
For example I would like to activate 3 specific custom field when a ticket
is in the status “closed”.
Should I use the template-script ?
Thanks in advance.
Regards,
Abdallah Tabi
Support Team - at@efficientip.com
4 rue de l´Abreuvoir92 400 CourbevoieFranceat@efficientip.com
at@efficientip.com Tel : +33 (0)1 75 84 88 98Fax : +33 (0)9 57 88 09
40www.efficientip.com http://www.efficientip.com