Did you allow a system install of perl to downgrade your Encode version?
Hmmmm. I’ll have to get back to you on that.
Thanks a bunch. I had no idea we were out of date.
LBNLOn Fri, Jun 3, 2011 at 10:17 AM, Kevin Falcone email@example.com:
On Fri, Jun 03, 2011 at 09:56:37AM -0700, Kenneth Crocker wrote:
This may seem like a dumb question (and probably is) but I’m wondering
just how the link
works. When we click it on any ticket, we get this error message:
“Can’t locate object method “mime_name” via package “encode::utf8” at
/opt/rt3/share/html/Ticket/Attachment/dhandler line 78, line 772”.
I’m wondering if it has to do with my RT Configuration settings? I
have displays set as
You have too old a version of Encode. RT requires 2.21 and checks for
it during install. Did you allow a system install of perl to
downgrade your Encode version?
will tell you what version is installed on your server, or you can
find that same information in Configuration -> Tools -> System