Question on customizing the RT look

This sounds so simple I can’t believe I’m asking it. However, not being
a perl head I’m not sure where to begin looking.

I want to make changes to the first page you see as you log in. I want
to add our company logo to the top and possibly a few links too. I have
found that if I just replace the bplogo.gif with what I want then I can
get it to show however the image is messed with a little due to its
size. What I’m really looking for is the HTML code that I can change for
the site. I have a feeling that the HTML is generated by perl scripts.
Can someone point me in a direction? I don’t care if you send me urls to
read just something to start off with.

I have been looking at html files with in the dir’s and have had no
luck. Then again I could have missed it.

Thanks Shawn

This sounds so simple I can’t believe I’m asking it. However, not being
a perl head I’m not sure where to begin looking.

I want to make changes to the first page you see as you log in. I want
to add our company logo to the top and possibly a few links too. I have
found that if I just replace the bplogo.gif with what I want then I can
get it to show however the image is messed with a little due to its
size. What I’m really looking for is the HTML code that I can change for
the site. I have a feeling that the HTML is generated by perl scripts.
Can someone point me in a direction? I don’t care if you send me urls to
read just something to start off with.

I have been looking at html files with in the dir’s and have had no
luck. Then again I could have missed it.

Thanks Shawn

Copy rt3/share/html/Elements/Header
to ‘rt3/local/html/Elements/’ (make the dir if it doesn’t exist)
Edit your ‘local’ version.
Restart apache

You can do all kinds of things if you start messing with the css files…
Cerion

This is my document root for apache → /usr/local/rt3/share/html

And I think what you want me to do is create →
/usr/local/rt3/local/html/Elements/

And Copy rt3/share/html/Elements/Header to
/usr/local/rt3/local/html/Elements/
Is that correct?
Yep.

Thank you for pointing out the html location. I took me a min to figure
out was going on there… The css files you mention are something
different. Where do I locate these?
Do ‘find . -name *css’ in the rt3 dir

Is there a link I can go to and
learn more about customizing the rt program?
No idea!
Case of RTFM, and getting dirty with the code, I suspect :slight_smile:
Perhaps there’s something at wiki.bestpractical.com?
else google on ‘rt3 customize’…
Cerion

I want to make changes to the first page you see as you log in.

Copy rt3/share/html/Elements/Header
to ‘rt3/local/html/Elements/’ (make the dir if it doesn’t exist)
Edit your ‘local’ version.

In addition to the Header element you probably also want to modify the
Login element.

Restart apache

You shouldn’t need to restart for Mason changes. Mason should realize
the page changed and update it’s cache.

Michael
Michael S. Liebman m-liebman@northwestern.edu
http://msl521.freeshell.org/
“I have vision and the rest of the world wears bifocals.”
-Paul Newman in “Butch Cassidy & the Sundance Kid”