Question about searching for assets (using asset tracker)

Hello Charlie,
You need to first select a Type, in order to get the Custom Field on the
query builder page .
HTH,

Gabriele Franzini
ICT Applications Manager
Nerviano Medical Sciences SRL
PO Box 11 - Viale Pasteur 10
20014 Nerviano Italy
tel +39 0331581477
fax +39 0331581456

asset tracker plugin)

Message-ID: 20091001153718.GJ53612@jibsheet.com
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I feel I’m close to the solution, but hoping someone can help.

We have the Asset Tracker plugin installed (and so far love both RT
and Asset Tracker) but I’m trying to create a report (so far just
staying within the web interface).

When I go to create a query (to look up assets) I can select the
population (12 newly entered machines) and get output that includes
Name, Description, Status and Type. We have also created a custom
field called “serial number” (without the quotes, but with the space).
I’ve tried clicking the “Advanced Query” link and guessed at serial
number
, SerialNumber and a couple other sensible choices, but all
I can get is an empty column in my search results so far. Is there a
way to allow fields other
than Name, Description, Status and Type to appear? And if so, is it
just a matter of guessing correctly at the syntax? If this
can be done from the web interface, that’d make me most happy, but I’m
willing to listen to any suggestion for any solution.

I don’t use AssetTracker, but in vanilla RT when building a search,
applicable Custom Fields will show up in the Display Columns box down at
the bottom of the page as CustomField.{foo} and you can just select it
and add it.

Franzini, Gabriele [Nervianoms] wrote:

Hello Charlie,
You need to first select a Type, in order to get the Custom Field on the
query builder page .
HTH,

Gabriele Franzini
ICT Applications Manager
Nerviano Medical Sciences SRL
PO Box 11 - Viale Pasteur 10
20014 Nerviano Italy
tel +39 0331581477
fax +39 0331581456

Thank you so much Gabriele, that worked like a charm.

       ~c