I just installed Rt 3.0.8 on a RedHat Linux 9.0 system using qmail as my
MTA. I have an alias called bugs and was attempting to test it using
the general queue. I went through the web interface and added all the
permissions to the general queue suggested by the pdf documentation and
have the following line in the bugs .qmail file:
|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
http://ticketing.emtsupport.com/
(I have tried a few different lines in the .qmail file including using
/var/qmail/bin/preline and get the same results)
Whenever mail is sent to the bugs user the maillog shows the following:
deferrall:
RT_server_error.//The_RT_server_which_handled_your_email_did_not_behave_as_expected._It/said:
///////<p_align=“center”><font_face=“Verdana,_Arial,_Helvetica,sans-serif">
System_error
/<table_border="0"cellspacing="0"cellpadding=“1”>//
<td_nowrap=“nowrap”_align=“left”_valign=“top”><font_face=“Verdana,_Arial,_Helvetica,
_sans-serif”_size=“-2”>error: /<td_align="left"valign=“top”>
<font_face="Verdana,Arial,Helvetica,sans-serif"size=“-2”>Can’t_use_string
("action")as_a_HASH_ref_while"strict_refs"
in_use_at/opt/rt3/lib/RT/Interface/Email.pm_line_400.
//
/<td_nowrap=“nowrap”_align=“left”_valign=“top”><font_face=“Verdana,_Arial,_Helvetica,
_sans-serif”_size=“2”>context: /<td_align=“left”
valign="top"nowrap=“nowrap”><font_face="Verdana,Arial,Helvetica,sans-serif"size=“-2”>
/<table_border="0"cellpadding="0"cellspacing=“0”>///
<td_nowrap=“nowrap”_align=“left”_valign=“top”><font_face=“Verdana,_Arial,_Helvetica,
_sans-serif”_size=”-2">
… /_____<td_align=“left”_valign=“top”_nowrap=
“nowrap”><font_face="Verdana,
Arial,Helvetica,sans-serif"size=“-2”>/
//____/_____
396: /_____/____//____/_____
397:
/_____sub_Gateway_{/____//____/_____
398: /_________my_$argsref_=_shift;/____
//____/_____
399: /_____
/____//____/_____
400:
/_________my__args_=__$argsref;
/____//____/_____
401: /_____
damon.henthorne@link11.net
The problem was that I had MIME-tools-5.411 installed and needed to
install MIME-tools-5.411a to correct the problem.On Wed, 2004-01-21 at 11:36, damon.henthorne@link11.net wrote:
I just installed Rt 3.0.8 on a RedHat Linux 9.0 system using qmail as my
MTA. I have an alias called bugs and was attempting to test it using
the general queue. I went through the web interface and added all the
permissions to the general queue suggested by the pdf documentation and
have the following line in the bugs .qmail file:
|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
http://ticketing.emtsupport.com/
(I have tried a few different lines in the .qmail file including using
/var/qmail/bin/preline and get the same results)
Whenever mail is sent to the bugs user the maillog shows the following:
deferrall:
RT_server_error.//The_RT_server_which_handled_your_email_did_not_behave_as_expected._It/said:
///////<p_align=“center”><font_face=“Verdana,_Arial,_Helvetica,sans-serif">
System_error
/<table_border="0"cellspacing="0"cellpadding=“1”>//
<td_nowrap=“nowrap”_align=“left”_valign=“top”><font_face=“Verdana,_Arial,_Helvetica,
_sans-serif”_size=“-2”>error: /<td_align="left"valign=“top”>
<font_face="Verdana,Arial,Helvetica,sans-serif"size=“-2”>Can’t_use_string
("action")as_a_HASH_ref_while"strict_refs"
in_use_at/opt/rt3/lib/RT/Interface/Email.pm_line_400.
//
/<td_nowrap=“nowrap”_align=“left”_valign=“top”><font_face=“Verdana,_Arial,_Helvetica,
_sans-serif”_size=“2”>context: /<td_align=“left”
valign="top"nowrap=“nowrap”><font_face="Verdana,Arial,Helvetica,sans-serif"size=“-2”>
/<table_border="0"cellpadding="0"cellspacing=“0”>///
<td_nowrap=“nowrap”_align=“left”_valign=“top”><font_face=“Verdana,_Arial,_Helvetica,
_sans-serif”_size=”-2">… /_____<td_align=“left”_valign=“top”_nowrap=
“nowrap”><font_face="Verdana,Arial,Helvetica,sans-serif"size=“-2”>/
//____/_____396: /_____/____//____/_____397:
/_____sub_Gateway_{/____//____/_____398: /_________my_$argsref_=_shift;/____
//____/_____399: /_____
/____//____/_____
400:
/_________my__args_=__$argsref;
/____//____/_____401: /_____
damon.henthorne@link11.net