Qmail problem with .qmail file

Hello,

i have a problem setting up RT’s mailgate. The Webinterface works fine, but
e-mails doesnt get trough to RT.

Although I read many threads about qmail in the archives of the mailing-list
i cant get it to work.

As i did not setup qmail and therefore dont know very much about it please
tell me everything regarding qmail fool-proof (and everything else too)

I set up a user called rt and a group called rt.
I set up a queue called rt-linux.
I set up a virtual user called rt-linux (as mail-admin for my domain i made
a “vadduser rt-linux”).

I know i have to write “|preline /usr/local/rt/bin/rt-mailgate rt-linux
correspond” in a .qmail - file, but where?
/var/qmail/alias or /home/rt or /home/domain?

And whats the exact name of the file?
.qmail or .qmail-rt-linux or …?

And what is $rtname in config.pm? Do i need an email-adress by that name or
a queue or something?

Thanks a lot in advance!

Ruediger Stickler

I’m not a qmail expert per se, but I believe a .qmail file in either ~rt/.qmail-rt-linux or /var/qmail/alias/.qmail-rt-linux
The latter definately works.

-Feargal.

_/_/_/ _/_/_/  _/_/_/  Feargal Reilly,

_/ _/ / / Systems Administrator,
/ / //// The Communications Interactive Agency.
//
/ //
/ _/ _/ Phone: +353-86-8732249.

 Hello,
 
 i have a problem setting up RT's mailgate. The Webinterface works fine, bu
 t
 e-mails doesnt get trough to RT.
 
 Although I read many threads about qmail in the archives of the mailing-li
 st
 i cant get it to work.
 
 As i did not setup qmail and therefore dont know very much about it please
 tell me everything regarding qmail fool-proof (and everything else too)
 
 I set up a user called rt and a group called rt.
 I set up a queue called rt-linux.
 I set up a virtual user called rt-linux (as mail-admin for my domain i mad
 e
 a "vadduser rt-linux").
 
 
 I know i have to write "|preline /usr/local/rt/bin/rt-mailgate rt-linux
 correspond" in a .qmail - file, but where?
 /var/qmail/alias or /home/rt or /home/domain?
 
 And whats the exact name of the file?
 .qmail or .qmail-rt-linux or ...?
 
 And what is $rtname in config.pm? Do i need an email-adress by that name o
 r
 a queue or something?
 
 Thanks a lot in advance!
 
 Ruediger Stickler
 
 
 rt-users mailing list
 rt-users@lists.fsck.com
 http://lists.fsck.com/mailman/listinfo/rt-users

Hi,

I’ve configure to use fetchmail, and the .fetchmailrc as following

poll mail.mycorp.com proto pop3:
username user password **** mda “/usr/local/rt/bin/rt-mailgate noctest
correspond”

The fetchmail works fine, but the queue “noctest” never creat a ticket.

Any idea? at least how to see some log/debug from rt-mailgate?

Thanks
-Sally

May be a silly question, but did you all non members to create tickets in the queue?

-Feargal.

_/_/_/ _/_/_/  _/_/_/  Feargal Reilly,

_/ _/ / / Systems Administrator,
/ / //// The Communications Interactive Agency.
//
/ //
/ _/ _/ Phone: +353-86-8732249.

 Hi,
 
  I've configure to use fetchmail, and the .fetchmailrc as following
 
 poll mail.mycorp.com proto pop3:
 username user password **** mda "/usr/local/rt/bin/rt-mailgate noctest
 correspond"
 
 The fetchmail works fine, but the queue "noctest" never creat a ticket.
 
 Any idea? at least how to see some log/debug from rt-mailgate?
 
 Thanks
 -Sally
 
 
 rt-users mailing list
 rt-users@lists.fsck.com
 http://lists.fsck.com/mailman/listinfo/rt-users

Actually it was due to I was sending email from the same email account as
root aministrator, the RT just ignore it with following output:

This mail came from RT. good night.

Thanks
-Sally-----Original Message-----
From: rt-users-admin@lists.fsck.com
[mailto:rt-users-admin@lists.fsck.com]On Behalf Of Feargal Reilly
Sent: Friday, June 08, 2001 12:52 AM
To: Sally Guan
Cc: rt-users@lists.fsck.com; feargal@online.thecia.ie
Subject: Re: [rt-users] fetchmail and rt-mailgate

May be a silly question, but did you all non members to create tickets in
the queue?

-Feargal.

_/_/_/ _/_/_/  _/_/_/  Feargal Reilly,

_/ _/ / / Systems Administrator,
/ / //// The Communications Interactive Agency.
//
/ //
/ _/ _/ Phone: +353-86-8732249.

 Hi,

  I've configure to use fetchmail, and the .fetchmailrc as following

 poll mail.mycorp.com proto pop3:
 username user password **** mda "/usr/local/rt/bin/rt-mailgate noctest
 correspond"

 The fetchmail works fine, but the queue "noctest" never creat a ticket.

 Any idea? at least how to see some log/debug from rt-mailgate?

 Thanks
 -Sally


 rt-users mailing list
 rt-users@lists.fsck.com
 http://lists.fsck.com/mailman/listinfo/rt-users

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