Purge tickets

Hi

I have over 117977 Transactions for 59847 Tickets. Out of which 34816
Tickets are dead. Is there anyway I can purge those dead tickets ?

Thanks
Asif

I have over 117977 Transactions for 59847 Tickets. Out of which 34816
Tickets are dead. Is there anyway I can purge those dead tickets ?

‘Yes’.

You need to remove all attachments, transactions and tickets where the
status is ‘dead’. Various, unsupported, scripts to do this have been
posted to rt-users previously.

                         Bruce Campbell                            RIPE
               Systems/Network Engineer                             NCC
             www.ripe.net - PGP562C8B1B                      Operations