Hello friends,
we added the following changes to RequestTracker’s version 2.0.15:
- Freetext fields (as already available in RT3)
- Queue specific layouts
- Export contents of searched tickets as CSV file.
- Export transaction history of searched tickets as CSV file.
- Import tickets from a CSV file.
- Check consistency of data:
- Mark certain input fields in red, if empty and certain other
fields have certain values. - Automatical change of certain keyword selects, if certain
fields have been set. - Reject changes of certain keyword selects, if certain fields
are empty.
- Mark certain input fields in red, if empty and certain other
- Added some ticket states.
- Keep selected number of search results per page when doing
another search. - Output group members alphabetically.
- Redesign of ticket display
- Reject brute force attacks to system by adding a delay after a
certain number of wrong combinations of username and password. - Email Reminder when tickets are unattended for some days
- Finer Granularity of former ModifyTicket Right
- Search for dead tickets
- Some Performance optimizations by use of caching mechanisms
This version will be available tomorrow under
http://www.3SOFT.de/rt_gpl/rt-2-0-15-back-into-public.zip
Jesse Vincent, thank you for your work we could bank on!
Kind Regards,
Andreas Warnke and Horst Gwinner