Problems with the installation of rt 1.0.2

RT Users
1

Hi,

I’ve tried to install rt on a FreeBSD Box. The installation was
successfull, but if I access via HTTP, I get a ‘Internal Servererror’.
The same porblem occurs if I try it on a commandline. The errormessage
is ‘Undefined subroutine CGI::Vars’.
Do someone know this problem?

Bye

Oliver

2

Fischer Oliver wrote

I’ve tried to install rt on a FreeBSD Box. The installation was
successfull, but if I access via HTTP, I get a ‘Internal Servererror’.
The same porblem occurs if I try it on a commandline. The errormessage
is ‘Undefined subroutine CGI::Vars’.
Do someone know this problem?

Sounds like you haven’t installed CGI.pm

Try

perl -MCPAN -e shell;

and then

install CGI

if memory serves correctly.

Anil Madhavapeddy - http://recoil.org

3

I’ve tried to install rt on a FreeBSD Box. The installation was
successfull, but if I access via HTTP, I get a ‘Internal Servererror’.
The same porblem occurs if I try it on a commandline. The errormessage
is ‘Undefined subroutine CGI::Vars’.
Do someone know this problem?

Yeah, we’ve seen this before. The version of CGI that follows FreeBSD
is rather obscure. Get version 2.62 from CPAN.

Tobias Brox
aka TobiX
+47 22 925 871

4

Yeah, we’ve seen this before. The version of CGI that follows FreeBSD
is rather obscure. Get version 2.62 from CPAN.

Oh, the latest is 2.66 - should work equally well.

Tobias Brox
aka TobiX
+47 22 925 871

5

Tanks Tobias,

this is the solution!

Bye,

Oliver