Problems with Queues Sharing Correspondence Address?

RT Users
1

Greetings,

I have seven queues and would prefer that they all share the same
Correspondence Address. I’ve successfully tested the configuration and
was wondering if I could be missing something in the background.

My Configuration:

  •      Windows Server 2003

  •      RT v 3.0.12

o Apache 2.0.51

o Perl 5.8.5

o MySQL 4.1.4

TIA,

Craig Ducharme
Direct Alliance Corporation
Configuration Management Specialist
602.790.5765 Cell
480.446.1483 Direct
cducharm@direct-alliance.com
www.direct-alliance.com

2

Using different addresses is usually how rt-mailgate knows which
queue to sent the message to.On Fri, Dec 03, 2004 at 05:11:12PM -0700, Craig Ducharme wrote:

Greetings,

I have seven queues and would prefer that they all share the same
Correspondence Address. I’ve successfully tested the configuration and
was wondering if I could be missing something in the background.

My Configuration:

  •      Windows Server 2003

  •      RT v 3.0.12

o Apache 2.0.51

o Perl 5.8.5

o MySQL 4.1.4

TIA,

Craig Ducharme
Direct Alliance Corporation
Configuration Management Specialist
602.790.5765 Cell
480.446.1483 Direct
cducharm@direct-alliance.com
www.direct-alliance.com

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