I have some problems with the mailgateway and I have not been able to
find a solution in the archived mailinglists.
I have configured RequestTracker and the CLI and Web-interface works well,
but the mailgateway won’t work. Here are some details:
In /etc/aliases I have the following lines:
Aliases for RequestTracker
rt: |"/home/disk05/rt/bin/rt-mailgate general correspond"
rt-action: |"/home/disk05/rt/bin/rt-mailgate general action"
The user ‘rt’ exists and owns all files in /home/disk05/rt.
I use ‘postfix’ as MTA and whenever I try to send mail to user ‘rt’ I get
the following error in my syslog:
Mar 3 16:09:29 ra local: fatal: execvp
/home/disk05/rt/bin/rt-mailgate: Permission denied
Mar 3 16:09:30 ra postfix/local: E1D75381C2: firstname.lastname@example.org,
relay=local, delay=2, status=bounced (Com mand died with status 1:
"/home/disk05/rt/bin/rt-mailgate general correspond")
The permissions on ‘suidwrapper’ are:
-rwsr-xr-x 3 rt rt 7740 Mar 2 14:55 suid_wrapper
which should allow for any user to submit new requests.
If you could give me a hint, or possibly mail me your configuration so I