Problems with add new user

RT Users
1

Hi,

We have some problems when we want to add a new user. Configuration->new
user. We fill in username, email, nickname etc and set “let this user be
granted rights”. After pressing submit we got an internal server error
and must restart apache. The new user is stored in the database thou,
but he granted rights are not set.

Does anyone know about this problem?

Hilde Therese

2

Hilde Therese Lauvset wrote:

Hi,

We have some problems when we want to add a new user. Configuration->new
user. We fill in username, email, nickname etc and set �let this user be
granted rights�. After pressing submit we got an internal server error
and must restart apache. The new user is stored in the database thou,
but he granted rights are not set.
‘Must restart apache’ ? Does it hang?
Logs? Where is logs?