problems reseting password RT with SES


#1

Hi,

this is Guillem from Barcelona. I’m using RT for several years, it works perfect. I just have a problem, when I want to reset password I receive this error.

“Mar 15 09:45:44 3ecbe03ad731 postfix/pickup[661]: 2509642786: uid=33 from=willskc@gmail.com
Mar 15 09:45:44 3ecbe03ad731 postfix/cleanup[680]: 2509642786: message-id=<20180315094544.2509642786@***********.compute.internal>
Mar 15 09:45:44 3ecbe03ad731 postfix/qmgr[636]: 2509642786: from=willskc@gmail.com, size=752, nrcpt=1 (queue active)
Mar 15 09:45:45 3ecbe03ad731 postfix/smtp[682]: 2509642786: to=willskc@gmail.com, relay=email-smtp.us-east-1.amazonaws.com[23.21.52.192]:25, delay=1.2, delays=0.04/0.02/0.7/0.45, dsn=5.0.0, status=bounced (host email-smtp.us-east-1.amazonaws.com[23.21.52.192] said: 554 Transaction failed: Empty required header ‘From’. (in reply to end of DATA command))
Mar 15 09:45:45 3ecbe03ad731 postfix/cleanup[680]: 68602402A5: message-id=<20180315094545.68602402A5@
.eu-west-1.compute.internal>
Mar 15 09:45:45 3ecbe03ad731 postfix/qmgr[636]: 68602402A5: from=<>, size=3101, nrcpt=1 (queue active)
Mar 15 09:45:45 3ecbe03ad731 postfix/bounce[683]: 2509642786: sender non-delivery notification: 68602402A5
Mar 15 09:45:45 3ecbe03ad731 postfix/qmgr[636]: 2509642786: removed
Mar 15 09:45:46 3ecbe03ad731 postfix/smtp[682]: 68602402A5: to=willskc@gmail.com, relay=email-smtp.us-east-1.amazonaws.com[50.16.234.95]:25, delay=0.75, delays=0.01/0/0.67/0.08, dsn=5.0.0, status=bounced (host email-smtp.us-east-1.amazonaws.com[50.16.234.95] said: 501 Invalid MAIL FROM address provided (in reply to MAIL FROM command))
Mar 15 09:45:46 3ecbe03ad731 postfix/qmgr[636]: 68602402A5: removed

I’m using postfix and send trough SES Amazon. Can you help me pls?

Thanks so much