Problems logging out from RT3

RT Users
1

Hi all,

I have a problem logging out from RT 3.0.6. Everything works in my
installation, but when I then click on “Logout”, the page Logout.html does
not get parsed, I get only the error from the browser, that the requestet
URL <%$URL%> is not avail.

I am using FastCGI, here are my Apache settings:

for RT3

AddHandler fastcgi-script fcgi
FastCgiServer /opt/rt3/bin/mason_handler.fcgi
Alias /rt3/NoAuth /opt/rt3/share/html/NoAuth
ScriptAlias /rt3 /opt/rt3/bin/mason_handler.fcgi/

As said, everything works, execpt this Logout.html page.
Has anyone an idea?

Greets and TIA, Matthias

Love isn’t hopeless. Look, maybe I’m no expert on the subject, but there
was one time I got it right.

	-- Homer Simpson
	   Another Simpson's Clip Show
2

Hi all,

I have a problem logging out from RT 3.0.6. Everything works in my
installation, but when I then click on “Logout”, the page Logout.html does
not get parsed, I get only the error from the browser, that the requestet
URL <%$URL%> is not avail.

I am using FastCGI, here are my Apache settings:

##############

for RT3

AddHandler fastcgi-script fcgi
FastCgiServer /opt/rt3/bin/mason_handler.fcgi
Alias /rt3/NoAuth /opt/rt3/share/html/NoAuth

^^ that line is your problem.

ScriptAlias /rt3 /opt/rt3/bin/mason_handler.fcgi/
##############

As said, everything works, execpt this Logout.html page.
Has anyone an idea?

Greets and TIA, Matthias

–
Love isn’t hopeless. Look, maybe I’m no expert on the subject, but there
was one time I got it right.

  -- Homer Simpson
     Another Simpson's Clip Show

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.