Problems installing rt-2-1-6

RT Developers
1

Hi,

i tried to install rt2-1-6 to have a look at the new features and get an idea of what is comming up next, but I always get an error during installation:

Can’t locate object method “BuildDSN” via package
“RT::Handle” at /opt/rt22/lib//RT/Handle.pm line 62.

In RT::Handle, it calls DBIx::SearchBuilder::Handle::mysql, but the BuildDSN sub is in DBIx::SearchBuilder::Handle, so i played a bit with use lib “/path/to/lib”, but did not succeed. Do I need a more recent version or are there any other problems.

Thanks, Julian

BTW: We made a lot of mods to rt2-0-13 (e.g. a clickable js calender for date imputs; a mechanism to have an supervisor approve tickets, etc.) but I am not really sure, how to provide them back to jesse or the list. Are diffs for all the changed files OK? What is the best format if a lot of new files are involved?

Julian Hein NETWAYS GmbH
Managing Director Deutschherrnstr. 47a
Fon.0911/92885-0 D-90429 Nürnberg
Fax.0911/92885-31
jhein@netways.de www.netways.de

2

you need to be running the latest development release of DBIx::SearchBuilder.

Expect 2.1.7 tonight or tomorrow.On Wed, May 08, 2002 at 10:03:39PM +0200, Julian Hein wrote:

Hi,

i tried to install rt2-1-6 to have a look at the new features and get an idea of what is comming up next, but I always get an error during installation:

Can’t locate object method “BuildDSN” via package
“RT::Handle” at /opt/rt22/lib//RT/Handle.pm line 62.

In RT::Handle, it calls DBIx::SearchBuilder::Handle::mysql, but the BuildDSN sub is in DBIx::SearchBuilder::Handle, so i played a bit with use lib “/path/to/lib”, but did not succeed. Do I need a more recent version or are there any other problems.

Thanks, Julian

BTW: We made a lot of mods to rt2-0-13 (e.g. a clickable js calender for date imputs; a mechanism to have an supervisor approve tickets, etc.) but I am not really sure, how to provide them back to jesse or the list. Are diffs for all the changed files OK? What is the best format if a lot of new files are involved?

Julian Hein NETWAYS GmbH
Managing Director Deutschherrnstr. 47a
Fon.0911/92885-0 D-90429 Nürnberg
Fax.0911/92885-31
jhein@netways.de www.netways.de

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