Problems backup rt and restore

RT Users
1

hi i’m trying to backup
my rt database by mysqldump and i restored that rt db in another machine
but when i did mysqldump rt3<rt3back.sql it seems to work ok,
and when i tried to updated a ticket i wasn’t able to update it.
my old rt version is 3.0.7_01
my new rt version is 3.4.2
my old mysql version is 3.0.17
my new mysql version is 3.0.21

thanks in advance

rogelio

2

The DB schema is wrong because of changes between versions. See the
README in 3.4.2 tarball.

rogelio@redes.unam.mx wrote:

hi i’m trying to backup
my rt database by mysqldump and i restored that rt db in another machine
but when i did mysqldump rt3<rt3back.sql it seems to work ok,
and when i tried to updated a ticket i wasn’t able to update it.
my old rt version is 3.0.7_01
my new rt version is 3.4.2
my old mysql version is 3.0.17
my new mysql version is 3.0.21

thanks in advance

rogelio

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

3

rogelio@redes.unam.mx wrote:

hi i’m trying to backup
my rt database by mysqldump and i restored that rt db in another machine
but when i did mysqldump rt3<rt3back.sql it seems to work ok,
and when i tried to updated a ticket i wasn’t able to update it.
my old rt version is 3.0.7_01
my new rt version is 3.4.2
my old mysql version is 3.0.17
my new mysql version is 3.0.21

thanks in advance

rogelio

The rt-users Archives

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

You have to migrate the database using the instructions in the README.

Vicki