Hi all,
I’m new to RT and am experiencing a problem. I have WebExternal Auth set
to 1 and have RT working with other content on my intranet. I want RT to
use the username and password supplied when logging on to the site. How
should this be accomplished?
I searched through the archives and found the foll. One doc said to add
require valid-user in the tag which I duly did. But when I
click the link which takes me to RT, I get a screen with Login RT 2.1.88
info. Some other docs said to add AuthType Basic and AuthName “Login”.
This time I got an Internal Server Error. I am not sure what I’m doing
wrong. As I don’t know Perl, I didn’t understand what autohandler does.
But according to the documentation RT should use Apache’s authentication
if WebExternal Auth is enabled?? Someone please point me in the right
direction.
Thanks,
Parimala.
I’m new to RT and am experiencing a problem. I have WebExternal Auth set
to 1 and have RT working with other content on my intranet. I want RT to
use the username and password supplied when logging on to the site. How
should this be accomplished?
RT has 2 main mechanism of authentication. It can use it’s internal
stuff, or it can let your webserver do authentication, and RT will
trust it. If you set WebExternalAuth, RT will check what the
REMOTE_USER environmental varible is set to, and use that. Be sure to
stop and start apache when you change that varible.
Apache is supposed to query the user to authentication, it will then
set REMOTE_USER and RT will deal. the stuff is about how to
configure apache and has nothing to do with perl or the
autohandler. read some apache docs.
seph