Problem with sessions

RT Users
1

Hi,

I have a problem with sessions in RT 3.6.3.

I installed apache2 with fastcgi and mysql 4.1. When logging to RT, it
open the interface, but when I click on any link, it sends me back to
login screen. After I login again, it redirects me to this link which
was clicked before.

I checked the records in ‘sessions’ table in mysql database, it has some
records, so the session is stored.

Any help would be appreciated.

br,
igor

2

I’ve had similar problems with our RT3.6.3 on Oracle 10g release, where sessions are stored correctly and the cookie is set but they still get kicked out of the system.

Justin Brodley

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Igor Demjanenko
Sent: Friday, May 11, 2007 2:54 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] problem with sessions

Hi,

I have a problem with sessions in RT 3.6.3.

I installed apache2 with fastcgi and mysql 4.1. When logging to RT, it
open the interface, but when I click on any link, it sends me back to
login screen. After I login again, it redirects me to this link which
was clicked before.

I checked the records in ‘sessions’ table in mysql database, it has some
records, so the session is stored.

Any help would be appreciated.

br,
igor
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

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Commercial support: sales@bestpractical.com

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Buy a copy at http://rtbook.bestpractical.com

3

Have you managed to fix the problem ?

Justin Brodley wrote:

I’ve had similar problems with our RT3.6.3 on Oracle 10g release, where sessions are stored correctly and the cookie is set but they still get kicked out of the system.

Justin Brodley

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Igor Demjanenko
Sent: Friday, May 11, 2007 2:54 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] problem with sessions

Hi,

I have a problem with sessions in RT 3.6.3.

I installed apache2 with fastcgi and mysql 4.1. When logging to RT, it
open the interface, but when I click on any link, it sends me back to
login screen. After I login again, it redirects me to this link which
was clicked before.

I checked the records in ‘sessions’ table in mysql database, it has some
records, so the session is stored.

Any help would be appreciated.

br,
igor

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Igor Demjanenko

system administrator
Fotki Inc OY
Pae 21, Tallinn, Estonia
+372-666-1770 ext. 116 | idemjanenko@fotki.com
http://www.fotki.com

4

No I have not resolved this yet.From: Igor Demjanenko [mailto:idemjanenko@fotki.com]
Sent: Sunday, May 13, 2007 11:27 PM
To: Justin Brodley
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] problem with sessions

Have you managed to fix the problem ?

Justin Brodley wrote:

I’ve had similar problems with our RT3.6.3 on Oracle 10g release, where sessions are stored correctly and the cookie is set but they still get kicked out of the system.

Justin Brodley

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Igor Demjanenko
Sent: Friday, May 11, 2007 2:54 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] problem with sessions

Hi,

I have a problem with sessions in RT 3.6.3.

I installed apache2 with fastcgi and mysql 4.1. When logging to RT, it
open the interface, but when I click on any link, it sends me back to
login screen. After I login again, it redirects me to this link which
was clicked before.

I checked the records in ‘sessions’ table in mysql database, it has some
records, so the session is stored.

Any help would be appreciated.

br,
igor

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Igor Demjanenko

system administrator
Fotki Inc OY
Pae 21, Tallinn, Estonia
+372-666-1770 ext. 116 | idemjanenko@fotki.com
http://www.fotki.com